Return & Refund Policy

At Beleaze, your family's satisfaction matters to us. If you're not completely happy with your purchase, we're here to help. Please read our return policy below.

Return Window

You have 30 days from the date you receive your order to request a return or exchange.

Where We Accept Returns

We accept returns from customers in the following countries:

What Can Be Returned

We accept returns of both defective and non-defective products. Items may be returned in new or slightly used condition within the 30-day window.

We also gladly accept exchanges if you'd prefer a different product.

How to Start a Return

1. Contact our support team at support@beleaze.com with your order number and the reason for your return.
2. We'll confirm your return and provide the return address.
3. Ship the item back to us by mail (see shipping details below).

Return Shipping

Returns are made by mail. Return shipping is the customer's responsibility — you'll arrange and cover the cost of shipping the item back to us. We recommend using a tracked shipping method, as we can't be responsible for items lost in transit.

Restocking Fees

There are no restocking fees. You won't be charged anything to return an eligible item.

Refunds

Once we receive and inspect your returned item, we'll process your refund within 7 days. Refunds are issued to your original payment method. Depending on your bank or card provider, it may take a few additional days for the funds to appear in your account.

Questions?

If you have any questions about your return, reach out to us at support@beleaze.com and we'll be happy to help.

This policy was last updated on August 26, 2026.